Return Policy

You may return any unopened item you purchased from MedCara Pharmaceuticals for full refund or exchange within 30 days of delivery. MedCara will not accept returns 30 days after delivery date of your purchase.

We cannot accept returns of opened items.

Please e-mail or call us to request a Return Merchandise Authorization (RMA) number for your return. An RMA number is required for all returns.

Please mail your returns to:

MedCara Pharmaceuticals
126 N. Main
Conrad, Iowa 50621

Please include your invoice or a copy of your invoice you received in the original package with a brief explanation of the reason for the return so we can properly credit your account.

Protecting Your Privacy

MedCara Pharmaceuticals is concerned for the privacy of our customers.

We do not sell, rent, or disclose your personal information.

All credit card transactions are completely secure using industry-standard encryption.

You can buy online with confidence knowing your transactions are safe with MedCara Pharmaceuticals.

If you have questions, please call 515.577.6758 or e-mail tom@medcara.com

Your Financial Information Is 100% Safe

We use Secure Sockets Layer (SSL), the e-commerce standard in transferring data to process online orders. The SSL encrypts, or translates, your personal information into an unreadable secure code, which is processed immediately.

Your Transactions Are 100% Secure

When you've finished shopping and begin the checkout process, you will move into the secure area of our site. Once you've entered, the page address (URL) will change from http to https, indicating you have progressed to a secure area. You will remain in this secure section of our site for the entire checkout process.

You Assume Absolutely No Risk

In the extremely unlikely event anything happens with your credit card information, we will assume all liability. MedCara will work with your credit card company to cover any incurred costs and minimize any possible complications.